Settings

Secure your profile

1. 1Go to Settings → Profile.
2. 2Upload a picture and check your name and email.
3. 3Under Two Factor Authentication, follow the setup and click "Continue".
4. 4Under POS PIN, click "Set PIN" (or "Change PIN") and enter your New PIN and Confirm PIN.

Choose your language and formats

1. 1Go to Settings → Experience.
2. 2Pick Light, Dark, or System appearance, and your language.
3. 3Set time zone, date and time format, number format, and the day your calendar starts.
4. 4Click "Save changes".

Set up your store details

Owners and admins.

1. 1Go to Settings → Store.
2. 2Under General, add your logo, store name, about text, phone, business email, and address. Click "Save Changes".
3. 3Set your Operating Hours and save.
4. 4Under FAQ, click "Add Question" for each common question.
5. 5Under Social, add your Facebook, Instagram, TikTok, YouTube, WhatsApp, and X links.
6. 6Under Gallery, upload hero and gallery photos.
7. 7Under Lylia Knowledge, click "Add note" to teach the AI assistant about your store (Basic plan or higher).

These details appear on your public storefront.

Configure the POS

1. 1Go to Settings → Point of Sale → Transaction to turn on manual discounts, promo codes, the order type selector, and tax (rate and tax-inclusive pricing).
2. 2Go to Payment Methods to choose which methods show at checkout: Credit / Debit Card, QR Payment, TnG Payment, Cash, and Bank Transfer. QR methods need your company name, bank, and QR image. Click "Save".
3. 3Go to Experience to set the POS theme, font, text size, and whether to hide Today's Bookings.

Track sales commission

Commission tracking requires the Growth plan or higher.

1. 1Go to Settings → Commissions.
2. 2Turn on "Enable sales commission tracking".
3. 3Choose who sales are assigned to (employee or non-employee), and whether commission applies per item or per transaction.

Manage your plan and SMS credits

Owner only.

1. 1Go to Settings → Billing to see your subscription. Click "Switch to Yearly" to save, or "View billing details" to manage payment details.
2. 2To buy SMS credits, open the SMS tab, pick an amount or set your own, and click "Top-up Credits".
3. 3Go to Settings → Usage to see AI, staff seat, booking, and POS usage against your plan.

Connect email and WhatsApp

WhatsApp requires the Business plan.

1. 1Go to Settings → Mail Account to set a reply-to address, and optionally your own incoming mailbox or outgoing SMTP. Use "Test connection", then "Save".
2. 2Go to Settings → WhatsApp Business and click "Connect WhatsApp".