Items & Services

Create a group

Owners and admins.

Every item belongs to a group. Each group shows as one tab on your storefront.

1. 1Go to Items & Services → Group.
2. 2Click "Add Group".
3. 3Enter a "Group Name" (for example Hair, Nails, Spa) and click "Save".
4. 4Drag the handle to reorder groups. Use the rename icon to rename one.

Deleting a group also removes every item inside it.

Add an item or service

You need at least one group first.

1. 1Go to Items & Services → Item Library.
2. 2Click "Add Item".
3. 3Fill in "Service Name" and "Price (RM)" (required). Choose the "Category" (group) and "Item Type" — Service or Product.
4. 4For bookable services, set "Duration (mins)".
5. 5Optionally add Cost, Description, Tags, and — if enabled — SKU, Barcode, Inventory Qty, Unit, Low Stock Alert Threshold, Ideal Stock Level, and Default Supplier.
6. 6Click "Save".

Turn on SKU, Barcode, inventory tracking and stock levels from "Field Settings".

Find, edit, and delete items

1. 1Use the tabs to switch between All items, Services, Products, Active, and Inactive. Use "Filter" to narrow by Name, Category, or Tags.
2. 2Click a row (or the edit icon) to edit, then "Save".
3. 3To delete, click the delete icon — or select several rows and click "Delete" — then confirm.

Import or export items in bulk

1. 1Open the import/export menu in Item Library.
2. 2Download the CSV or Excel template and fill it in.
3. 3Choose "Import from CSV" to upload it.
4. 4Use "Export to CSV" or "Export to Excel (.xlsx)" to download your catalog.

Create a discount code

Discounts require the Growth plan or higher.

1. 1Go to Items & Services → Discount and click "New Discount".
2. 2Enter the discount name and a "Code" (for example SAVE20).
3. 3Choose "Type": Percentage or Fixed (RM), and enter the "Value".
4. 4Set the "Start date". Optionally set Min spend, Usage limit (blank = unlimited), and End date (blank = no expiry).
5. 5Set "Status" (Draft, Active, Scheduled) and click "Create".
6. 6To edit, click the discount row and "Save". The sheet's Options menu has "Duplicate" and "Delete Discount".

Deleting a discount takes effect immediately — there is no confirmation step.

Set up modifier groups

Owners and admins.

Modifiers are add-on choices like temperature or extra toppings.

1. 1Go to Items & Services → Modifier Groups and click "Create Modifier Group".
2. 2Enter a "Modifier Group Name" and choose Single choice modifier or Multiple choice modifier. Click "Create".
3. 3Open the group. On the "Modifier Group" tab, click "Add More Option" and set each option's Add-on Price and Webstore Price. Click "Update".
4. 4On the "Add Products" tab, select items under Unlinked Products and click "Link Products".

Add units of measure

Owners and admins.

1. 1Go to Items & Services → Units and click "Add unit".
2. 2Enter a "Name" (for example Kilogram) and "Short code" (kg), then click "Add unit".
3. 3Use the edit icon to change a unit, or remove it and confirm with "Remove".

Design a floor plan

Owners and admins.

1. 1Go to Items & Services → Floor Plans and click "Add your first floor".
2. 2Drag a Round, Square, or Rectangle table (or a Door) from the left rail onto the canvas.
3. 3Select a table to change seats, rotate, or delete it. Use "Draw walls" to sketch the room.
4. 4Double-click a floor tab to rename it. Add more floors with the + tab.

Floor plans save automatically — watch for "Saved" in the header.